Shipping policy

Processing Time
All orders are processed within 2-4 business days (excluding weekends and holidays).
During high-volume periods, product launches, or promotions, processing times may be slightly extended. We appreciate your patience as we carefully prepare your order.
Shipping Time
Once processed, orders are shipped via standard shipping and typically arrive within 3-5 business days.
Please note:
Business days do not include weekends or holidays.
Shipping times are estimates and may vary due to postal carrier delays beyond our control.
Tracking information will be sent via email once your order has shipped.

Incorrect Shipping Information
Customers are responsible for entering the correct shipping address at checkout. Oasis Kiss is not responsible for packages delivered to incorrectly entered addresses.
Delayed or Lost Packages
If your package is delayed, please contact the shipping carrier directly using your tracking number. Oasis Kiss is not responsible for delays caused by:
Weather conditions
Carrier service disruptions
Natural disasters
Incorrect shipping information provided by the customer.